Continue to hold down for a count of 40, then release. After a few seconds, your Kindle should reboot. In the same way that it is important to fully shut down your desktop computer or laptop regularly, rather than leaving them in perpetual sleep mode, it is vital that you allow your Kindle a chance for a refresh every now and then.
If the soft reset doesn't work, you might need to check the charge of your device. This may sound obvious, but it is often a step that people overlook. Making sure your device is full of juice is good practice before attempting any reset or reboot of a device from any eReader brand.
All Kindles have a dialogue box that pops up if your battery is running low, but if you find that you are unable to charge your device, it may mean that the charging cable or the battery itself is damaged and needs fixing or replacing. Once plugged in, remember to look for the light, which will tell you if the device is charging correctly. If this fails, it could be the battery that is the problem. There are a number of video tutorials online showing you how to fit a new battery yourself, but unless you are a technician, we would really advise leaving this particular task up to the experts see step 4.
If your Kindle battery is fully functional and fully charged, and the device is still freezing up despite a soft reset, then it may be worth wiping the slate clean by restoring your eReader to its factory settings.
If there are any glitches or bad bits of code, this is the best way to get rid of them. These steps may vary, depending on which model of Kindle or tablet you are using. Look for the three vertical dots in the top-right of your homepage if you are unsure, as these should link directly to your settings.
A factory reset essentially removes all the content from your device, but you will be able to re-download your apps, free eBooks , and your best ebook titles from the Cloud, or directly from your Amazon library. Be warned though, your WiFi connection and any parental controls you had set up will need to be entered again.
As a side note, restoring factory settings is a handy trick to remember if you decide to sell your Kindle or give it away to someone; it enables you to present the device empty.
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All Kindles are covered by a one-year limited warranty, which affords free maintenance for any problems that stem from bad workmanship or defective parts. To find out how to submit your device for repairs, contact the Kindle Support line at Lara Webster has been writing professionally since By Lara Webster.
What Could Cause an iPhone to Freeze? Resetting Kindle If your Kindle becomes unresponsive, a reset will force the reading device to reboot. Charging Kindle A frozen Kindle may be the result of a low battery.
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