Please check www. Collection from The O2 main box office is on the day of the event from 2 hours before event doors opening time see ticket for details. Purchasing credit card and Ticketmaster booking reference number are required for collection. Letters of authorisation are not accepted for collections or duplicate ticket collections.
Accessible Seating: The O2 operates a dedicated disabled access booking line. Contact: Tel: Typetalk: Email: access theo2. Tickets cannot be cancelled or exchanged after purchase unless the event is cancelled, rescheduled or subject to a material alteration.
Unlawful resale, or attempted unlawful resale of a ticket is grounds for seizure or cancellation without refund or other compensation. Tickets cannot be used for competitions, promotions, advertising or hospitality packages without the express written permission of the event promoter. Failure to adhere to these conditions may result in the ticket holder being refused entry or removed from the venue without refund or other compensation. The Venue is not liable for any Tickets that are lost or stolen.
Standing tickets can not be duplicated under any circumstances. For any further or specific enquiry in regards to access requirements you can check www. No food or drink is permitted to be brought into the Venue. A variety of food and beverages alcoholic and non-alcoholic will be available for purchase inside. The O2 is a no smoking venue.
Please note: Level 4 is not recommended for people with vertigo or a fear of heights. In seated areas other members of the audience may stand up during the event.
Driving licence or passport. Invalid or out of date ID will not be accepted and you may be refused entrance. All children must have a ticket. Children aged 14 or under must be accompanied by an Adult aged 18 or older.
There is additional standing room in some circumstances, though. O2 customers can get tickets 48 hours before shows go on general sale, but get in quick, once they're gone, they're gone. Find out more and register at Priority Tickets. Up to three of your mates can join you too.
Our staff, and O2 Angels, will help guide you through. Just look out for the Priority Queue banners by the main entrance. Not in person, but everything is set up to make it oh-so-easy to do from your phone. If you're an O2 customer, download the Priority Tickets app from your app store. Not on O2? You'll find all the latest details for our venues on the O2 Academy app. Just go to the app store and download if for free for quick and easy access to Priority.
Tickets are subject to availability, and are only available to UK Barclaycard holders only. Yes, there is level access to the majority of our main auditoriums, just visit the Access page using the navigation bar for more information.
We work hard with Attitude Is Everything to continually improve acess for all our customers. Give us a call or drop us an email for more details on wheelchair-accessible spaces at shows. Some of our box offices, but not all, have a mic, speaker, induction-loop system and lowered counters. We have full travel information and a guide to getting around the local area on our Access pages.
Our venues across the country accept the Access Card scheme from Nimbus Disability. For more information on the card and how to get one, visit the site. There are toilets throughout the venue, and some of our venues have a dedicated, RADAR-key-accessible toilet. Please check our Access page before your visit for more information.
Staff will happily assist if needed. Should you require braille or large print material, or need anything else at all for your visit, please let us know in advance. Just get in touch. If you have any questions or an access requirement not included please just get in touch and we'll get back to you as quickly as we can. More details on age restrictions can be found in Venue Info.
Your ticket should state a start time. However, all timings are subject to change. Any fake IDs will be confiscated, sorry. Our Glasgow venues only accept a full or provisional driver's licence, or a valid passport please.
Sorry but no, and this includes chewing gum. We have bars, snack food and free drinking water available. Any bits you think you think you really need to bring for health purposes, just get in touch. Get in touch to see if we can help. You can report lost property on our Contact page.
We prefer feedback from our audience than we do from our sound system so if you want to get in touch, check our Contact page or ask a member of security for the Duty Manager during a show.
Just find a staff member during a show. Any young children or adults should speak to a staff member or ask for the Duty Manager ahead of the show.
Anyone bringing children should be responsible for protecting their little ears — staff will happily provide ear plugs on request.
If this is an issue, please let a member of staff know. If you have any special medical-related requirements, do let us know in advance , too. We reserve the right to refuse admission without a reason, so if you appear drunk or behave inappropriately in the queue, we might refuse you entry without a refund.
Also be aware that in some cities, drinking alcohol in the street or on public transport is against the law. Our venues, from time to time, use breathalysers too and anyone under 18 suspected of consuming alcohol will not be admitted and will not get a refund. Please see our full terms and conditions of entry.
Sorry, but backstage is mostly just crew ferrying stuff back and forth. Always check travel before you head out, you can find out everything you know about our local transport links and the easiest way to get to us, on our Venue Info page.
We strongly recommend using public transport whenever possible, but for details on local parking and other travel information click our Venue Info page. For tips on where to park your bike, visit our Venue Info travel section. Just so you know, cashless means just that - paying by card or contactless rather than hard cash. Even though we do encourage cashless, we completely understand that some of you prefer to pay for things using hard cash, so just look out for the signs over our bars when you get here and where you can still pay cash if you want to.
When will it reopen? What preventative measures have you put in place? Safety and security - what do we do? Security Our management and security teams regularly review procedure and protocol with all staff. Can I bring a bag? This minute session is one sightseeing experience in London you can cross off your bucket list.
You can even update your ticket to sunset or twilight climbs for better views. Children under 18 must be accompanied by an adult in the ratios as below: 8 - year-olds — 1 adult to 2 minors 12 - year-olds — 1 adult to 4 minors 14 — year-olds — 1 adult to 5 minors.
These tickets cannot be canceled, refunded, or rescheduled. It is mandatory to maintain social distancing throughout the site from the briefing room, kitting areas and the retail store. Hand sanitizing stations have been installed at various points for guests to use. Guests are required to wear their own clothing as full-body climb suits or gilets will not be provided.
Climb shoes will be available. To ensure maximum safety, all staff members will be wearing face masks and gloves. Masks are not mandatory for customers but can be worn if they wish to bring their own. As the daily capacity has been significantly reduced, it is now mandatory to book your O2 Climb tickets online before arriving at the venue. Your O2 Climb Tickets Explained. The O2 Climb Tickets Scale one of the world's largest entertainment venues and enjoy the finest panoramic views of London city with your O2 Climb tickets Treat yourself to a minute session of adrenaline-fueled adventure, the perfect way to top off your trip to the British capital Update your O2 Climb tickets to sunset or twilight hour for better views of the city landmarks.
What is the Best Way to Buy Tickets? Additionally, it offers the following benefits: Convenience: Skip the hassle of standing in long queues and book your ticket with a click. Advance booking: You can book your O2 Climb tickets weeks in advance and avoid the disappointment of tickets selling out quickly Great discounts: Our platform offers the best discounts online for this adventurous experience.
The O2 Climb Information Minimum age: 8 years old. Minimum height: 1. Maximum measurements: maximum waist measurement cm, maximum upper thigh measurement 75cm. Participant Information Ensure your booking includes the correct number of adults for every climber aged 9 to Every guest below the age of 18 must be accompanied by an adult. This experience is not suitable for pregnant women. Climbers must not be under the influence of alcohol or legal or illegal substances: You will not be permitted to participate and will not be refunded.
Children under 18 must be accompanied by an adult in the ratios as below: years ratio years ratio years ratio. Why Visit the O2 Climb? Take a walk on the wild side, with this unforgettable exhilarating climb experience over the roof of London's iconic O2 Arena. At a height of 52m, the O2 Climb involves an ascent and descent of up to 30 degrees giving an adrenaline-pumping experience for all thrill-seekers. Take the unique opportunity to witness the incredible views of London.
The minute experience gives you the option to select your preferred time slot, enabling you to enjoy the magnificent view during daytime, twilight or sunset twilight hours. View From the O2 Climb. Canary Wharf Canary Wharf is widely recognised for its thriving urban culture.
Plan Your Visit to the O2 Climb. Bus: , , , , , , or all stop at North Greenwich station. The River Bus stops at 23 piers across the capital linking North Greenwich directly to central London. Car: Inside the M25 and outside the Congestion Zone. You can park in car parks 2, 3 or 4 for an additional price. Cable Car: Cabins arrive every 30 seconds and a single crossing takes 10 minutes.
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